Client supportContact OpsWise
Built for education

Support shaped around your school.

Primary, secondary or multi-site: the operating model can be adapted around your people, priorities, timetable and safeguarding responsibilities.

Request an initial IT review Email OpsWise
Primary & special

Practical support for smaller teams

A remote helpdesk, scheduled onsite support and access to senior guidance can help turn limited time and budget into a workable plan.

  • Simple routes to support
  • Device management that considers safeguarding
  • Budget and replacement roadmap
  • Supplier and MIS coordination
Discuss your requirements ↗
Secondary

Support for a complex estate

Coverage can include curriculum, administration, safeguarding, infrastructure, identity and projects, with escalation routes agreed for higher-impact issues.

  • Monitoring across larger estates
  • Onsite engineering
  • Cyber and recovery planning
  • Summer works governance
Discuss your requirements ↗
MATs & multiple sites

Shared standards with local context

We can help establish group-wide standards, shared visibility and procurement oversight while reflecting each school’s local requirements.

  • Baselines across sites
  • Central reporting
  • Identity and policy standards
  • Consolidated supplier strategy
Discuss your requirements ↗
Designed around education

We plan around the school year.

Where possible, higher-impact changes are planned around exams, payroll, census, admissions, safeguarding reviews and the limited windows available for disruptive work. The roadmap considers operational as well as technical factors.

  1. AutumnStabilise and baselineOnboarding, access, inventory, risks, early priorities
  2. SpringImprove and prepareProjects, procurement, lifecycle, summer planning
  3. SummerDeliver and reviewMajor works, deployment, testing, September preparation
For heads & COOsClearer priorities, cost information and documented delivery.
For DSLsSupport for filtering and monitoring evidence and review.
For business managersA coordinated route through suppliers, renewals, projects and support.
For IT teamsAdditional escalation, capacity and documentation when required.
Initial discussion

Discuss an IT model that fits your school.

Arrange a no-obligation discussion. We will summarise the main points and possible next steps.

Request a review